Make Transit Simple
Grow ridership and save time with SimplifyTransit's suite of affordable, reliable and efficient digital communications tools.
We've been in your shoes. Our experience managing digital communications inside a major transit agency gives us a deep understanding of what agencies and riders need. Let's make transit easy.
Alerts
Discover the power of real-time service alerts to reach more riders while saving staff time. This affordable tool allows you to publish instantly on all channels with a single click.
As an added bonus, we instantly translate alerts into your Title VI languages.
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Subscriptions
Empower your riders to subscribe to real-time text & email notifications personalized to the routes, stops, days, times and language they need. Subscriptions saves staff time because it's all automated with a real-time Service Alerts feed.
ServiceBot
Expand your riders' options for self-service real-time information and support with ServiceBot, a multilingual text and voice IVR platform that allows your customers to help themselves 24/7. We'll continue to expand ServiceBot's Skills, as well as adding new ways to serve transit customer service agents. Reach out for a demo!
“We’re seeing at least a 50% reduction in alert creation time and at least a 4x boost in reach" across SMS, email and 3rd party apps, for service impacts and elevator alerts. - Casey Rusk, Manager, Customer Experience, Caltrain and SamTrans
Our Customers
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Carahsoft & NASPO
If your agency participates in the NASPO ValuePoint cooperative purchasing contract, you can streamline your purchase of SimplifyTransit products through our contract with Carahsoft. Please email sales@simplifytransit.com if you'd like more information about this option.
