Digital Communications & Customer Experience for Transit

SimplifyTransit is building a suite of digital communications tools
to make transit easy for staff and riders, providing the CX platform our industry needs.

Our tools are 100% focused on public transit, and we've been in your shoes.
We offer features you won't find elsewhere and reasonable pricing any agency can afford.

Alerts

Easy interface to publish a GTFS-realtime Service Alerts feed that can inform riders on all channels with one click. Or no clicks, with our Automated Alerts!

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Graphic showing SimplifyTransit Alerts publishing to apps, social media, website and digital signs

Subscriptions

Notify provides highly personalized SMS/email Alerts, fully automated from a GTFS-ServiceAlerts feed. Campaigns supports intuitive, transit-tailored text and email marketing.

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Graphic showing SimplifyTransit Subscriptions publishing SMS and email messages based on SimplifyTransit Alerts and customer personalization

Service & CRM

Unify customer data with an interoperable, transit-tailored CRM. Upgrade your customer support with easy, efficient Cases, Conversations, and ServiceBot's self-serve automated support.

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SimplifyTransit Service overview